Service and Payment Terms

Wolfe Pest Control LLC ("Wolfe Pest Control", "we", "us"), 388 Pickett Lane, Camden Wyoming, DE 19934. Delaware Department of Agriculture business license #700. Phone (302) 697-8969, email contact@wolfepestcontrol.com.

Effective: October 27, 2026

These terms apply when you book a service with us, pay us, or save a payment method with us. If anything here is unclear, call us before your visit and we will explain it.

1. Our services

Monthly service plan. Our monthly plan runs March through November: 9 visits a season at your plan price per visit. Your plan continues into each new season automatically, visit by visit, until you tell us to stop. There is no long-term commitment and no fee to stop.

What the monthly plan covers. Ants (not carpenter ants), spiders, crickets, centipedes and millipedes. If a covered pest comes back between visits, we come back out at no charge.

One-time services. Priced from our service price list or a quote we give you before we start. We do not treat bed bugs or cockroaches.

Termite services. The termite inspection fee is waived if you have us do the termite treatment (no time limit). Termite letters for a home sale are priced on our service price list. Termite treatment is a liquid soil treatment.

2. Scheduling and access

We usually get out within the week, sometimes the same day. You do not need to be home for regular monthly service. For a termite inspection, we need access to the garage, crawl space and any damaged areas.

Please tell us about pets, fish tanks, beehives, gardens, allergies, chemical sensitivities, pregnancy or anyone with a health condition at the property before we treat. Keep people and pets off treated areas until they are dry. We follow every product label, and we will give you the label information for anything we apply if you ask.

3. Our guarantees

• 30-day guarantee on all work: if the treated pest comes back within 30 days, we come back at no charge.
• Monthly plan: a full-season warranty on the covered pests while your plan is active and paid.
• Termite treatment: a 1-year warranty. After the first year you can keep it active with a yearly renewal fee and inspection. We ask you each year; it does not renew without your OK. The termite warranty transfers to a new owner if the house sells.

Our guarantees do not cover pests or problems we do not treat, damage pests caused before or after treatment, or problems caused by conditions we cannot control (for example moisture problems, construction or landscaping changes, or a treated area disturbed after we leave). Our remedy under a guarantee is to come back and re-treat, or, if we cannot fix it, to refund what you paid for that service.

4. Prices and paying

Payment is due when the visit or service is finished. We take cash, check, card (including Apple Pay and Google Pay), Cash App Pay, and bank account (ACH). We email a bill with a secure payment link, and a receipt every time you pay. We never see or store your full card or bank number; payments are processed by Stripe.

We may change our prices. If your monthly plan price changes, we will tell you before the visit it applies to, and you can stop the plan instead.

5. Autopay (saving your card or bank account)

When you pay through our secure payment page, your card or bank account is saved with Stripe and you turn on autopay. With autopay on, you authorize Wolfe Pest Control LLC to charge that card or bank account:

• when: on the day each visit or service is marked complete;
• how much: your plan price per visit, or the price on our price list or quote for that service, less any credit;
• receipt: we email you a receipt for every charge.

You can stop autopay or change your payment method at any time by calling (302) 697-8969 or replying to any of our emails. It stops before your next charge. If you stop autopay, we will email you a bill after each visit instead.

Bank account (ACH) payments. By saving a bank account you also authorize debits from it for the charges above, under the rules of the ACH network. If a bank payment is returned, we will email you a new bill.

6. Failed or late payments

If a charge fails, we email you a bill with a payment link. If a bill stays unpaid, we may pause service until it is paid.

7. Refunds and billing questions

Contact us within 60 days of a charge if something looks wrong. We will look into it and fix it. Refunds go back to the original payment method and are issued by our office only. Please call us before disputing a charge with your bank; we can usually fix it faster.

8. Stopping service

You can stop your monthly plan or cancel a scheduled visit at any time by phone, email, or by replying to any of our emails. There is no cancellation fee. Visits already completed are not refunded. If you prepaid for visits we have not done, we refund them within 30 days.

9. Responsibility and limits

We are licensed and insured, and we do our work carefully and by the label. We are not responsible for damage pests caused, damage that existed before our visit, or losses we could not reasonably foresee. To the extent the law allows, our total responsibility for any claim about a service is limited to the amount you paid for that service. Nothing here limits any right you have that the law does not allow us to limit.

10. Text messages and privacy

Our text message terms are at wolfepestcontrol.com/terms, and our Privacy Policy is at wolfepestcontrol.com/privacy.

11. Changes to these terms

We may update these terms. We will post the new version on our website with its effective date, and email you about any change that affects your plan or autopay before it applies to you.

12. Questions

Call (302) 697-8969 or email contact@wolfepestcontrol.com. These terms are governed by Delaware law.